What is an ADA website demand letter? (and what to do)

An ADA website demand letter is a pre-lawsuit notice, usually from a plaintiff's law firm, alleging your site isn't accessible and demanding a settlement — typically $5,000–$15,000.

• It's often a template — the same letter goes to thousands of small businesses.
• Settling doesn't fix your site, so the barriers (and the risk of another letter) remain.
• An accessibility overlay widget won't stop it — about 1 in 4 suits target sites that had one.
• The strongest response is real remediation plus a dated good-faith record.